FAQ's
What is the small plastic film in between the letters ?
At Sew Trendy, we take great pride in our work and take extra steps to ensure a perfect finished product. We use a special plastic film over the letters and designs to ensure a beautiful thick finish, so you might find a few pieces of plastic film in between the letters or design, this will wash away with the first washing.
How long does it take to receive my order?
All orders typically take 1-2 business days to complete. Shipping time varies by location, but we aim to have your item delivered as quickly as possible. You’ll receive tracking details once your order ships. If you have a rush order, please send me a message and I will do my best to accomodate your request.
What is your return and exchange policy?
Since our items are customized, we cannot accept returns or exchanges unless there is a defect in the product. If you receive an item that is damaged or not as expected, please contact us within 7 days of receiving your order, and we’ll make it right.
Do you ship internationally?
Yes, we offer international shipping! Shipping fees and delivery times vary depending on the destination. You’ll see the shipping options available to your location during checkout.